Frequently Asked Questions

What is My Tree Story?

My Tree Story transforms your family tree data into AI-generated narratives, migration maps, and timelines. Upload a GEDCOM file and discover your ancestors' stories.

What is a GEDCOM file?

GEDCOM is the standard file format for genealogical data. You can export one from Ancestry.com, FamilySearch, MyHeritage, or most family tree software.

Is my data safe?

Yes. Your family data is encrypted and never shared. See our Privacy Policy.

How do I contact support?

Email support@mytreestory.com or call (833) 278-5002.